Electronic Visit Verification

Electronic Visit Verification (EVV) is a system that verifies home and community-based service visits.

What is EVV?

EVV electronically confirms that home care services were delivered as authorized.

How EVV Works

• Caregivers check in and out electronically
• Location and time are verified
• Services provided are documented
• Information is used for billing

For Providers

Home care providers must use EVV for applicable services. Contact your health plan for training and support.